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arleftnav[0]="Advertising";
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arleftnav[1]="Lodging a complaint";
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arleftnav[2]="Common sales techniques";
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arleftnav[3]="Can you reverse a credit card transaction?";
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arleftnav[4]="e-Terms at a glance";
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arleftnav[5]="Shopping options";
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arleftnav[6]="Online shopping";
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arleftnav[7]="Look out!";
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arleftnav[8]="Decisions, decisions";
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