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Smart Shopping
Internet, newspapers, television, radio...   you are exposed to hundreds of advertisements and sales pitches every day.  From the most powerful detergent to the dream holiday, they all tout "The Good Life".

Understand some of the common advertising and sales techniques.  Watch out for potential pitfalls and consumer traps before making any buying decisions both in the physical world or on the internet.
Advertising   Shopping options
It is important for you to be able to tell the difference between facts and belief.   Understand your shopping options and know what you are buying, exactly.
Lodging a complaint   Online shopping
Dissatisfied with service or the product you received?  Learn the proper way of making your complaint known and work for you.   Online shopping can be extremely convenient but do not forget to minimize your risks.  Find out more here.
Common sales techniques   Look out!
Salespeople and retailers make money when they sell something to you.  So they use many different methods to try to get you to buy.   Increase your awareness about various credit card frauds.  Don't be the next victim.
Can you reverse a credit card
   transaction?
  Decisions, decisions
You are not satisfied with the quality of an item purchased on your credit card, so what can you do next?   Are you an impulsive buyer?Avoid the pitfalls of impulsive buying by reading this.
e-Terms at a glance    
Learn the language of online shopping here.    
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